Shipping policy

PawPura currently delivers to serviceable addresses in India. Origin and estimated delivery are shown on each product page because fulfilment differs by product.

India-fulfilled products, including the grooming glove
These products dispatch from India. Estimated delivery: 3–7 days.

BESTIA walking products
BESTIA walking products dispatch from Bulgaria. Estimated delivery: 8–14 business days.

Standard delivery is free unless a different charge is clearly shown at checkout before payment. Business days exclude Sundays and public holidays. Orders containing products from different locations may arrive in separate parcels and receive separate tracking numbers. Tracking is emailed when supplied by the carrier.

Delivery dates are estimates, not guarantees, and may be affected by postcode serviceability, carrier disruption, weather or public holidays.

If tracking does not update, the parcel appears lost, the order arrives damaged, or it is not delivered within the stated estimate, contact PawPura on WhatsApp at +91 9064 293 455 with your order number.